Increase LOYALTY with EXISTING Customers
We have a big thing about looking after existing Customers
and Clients and the reason we do is simple. It is far more cost
effective and it makes more business sense to make sure
your existing Customers and Clients love your business and use
you as often as they can, than to almost ignore your existing
Customers during the chase for new ones.
Most businesses could probably double their revenue by
focussing more on their existing Customers...
Think about it, how many times do you use a different
supplier for the same type of product or service. A good
example is your car - most people will have bought or leased a
car from different suppliers over the last few years. What
about household electrics - think how many suppliers you've
used over the last 10 years!
Think about your own business - surely some of your
Customers wander off and use competitor products and services
every now and then - or surely they could just buy more from
you?
Email marketing is a really cost effective way of keeping in
touch and increasing loyalty with your existing
Customers. The benefits you will see will be an
increase in Sales due to the fact your Customers or Clients
have more respect for your company. As they become more and
more impressed with you, another little added benefit is they
will recommend you more to their friends - we all know that you
can't beat the power of this free 'word of mouth marketing'
By the way - we're not saying ignore new Customers and don't
bother looking for them! What we ARE saying is don't neglect
your existing Customers - they've cost you a lot of money to
acquire - don't throw it away.
More Benefits of
Email Marketing
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